Date: 2/6/18 6:59 am From: Jeff Kozma <jcr_5105...> Subject: RE: [Tweeters] Audubon Membership Renewal Process
I try to renew online, so according to them to save paper and cost, and then when I do, I still get renewal notices for 1-2 months after! And, it's not just Audubon that does it.
From: <tweeters-bounces...> [mailto:<tweeters-bounces...>] On Behalf Of Wally Davis Sent: Monday, February 5, 2018 6:51 PM To: <tweeters...> Subject: [Tweeters] Audubon Membership Renewal Process
In the 5 months since I renewed my membership in the National Audubon Society I have received well over a dozen renewal notices and 4 membership cards. After the first few incorrect renewal notices I called Audubon to make sure there wasn't some mix-up in crediting my account. Customer Service verified their database and assured me all was well and that I had paid. Since then I have e-mailed them twice and, by return e-mail, been assured that I had been renewed. The 4th membership card and about the 15th or so incorrect renewal notice came today. Audubon has now probably spent a significant part of my dues sending me renewal notices in error. I'm wondering if anyone else is having this problem? Money spent on incorrect dues notices doesn't go to helping birds.