Date: 2/6/18 6:59 am
From: Jeff Kozma <jcr_5105...>
Subject: RE: [Tweeters] Audubon Membership Renewal Process
I try to renew online, so according to them to save paper and cost, and then
when I do, I still get renewal notices for 1-2 months after! And, it's not
just Audubon that does it.



Jeff Kozma



Yakima



From: <tweeters-bounces...>
[mailto:<tweeters-bounces...>] On Behalf Of Wally Davis
Sent: Monday, February 5, 2018 6:51 PM
To: <tweeters...>
Subject: [Tweeters] Audubon Membership Renewal Process



Hi Tweeters,



In the 5 months since I renewed my membership in the National Audubon
Society I have received well over a dozen renewal notices and 4 membership
cards. After the first few incorrect renewal notices I called Audubon to
make sure there wasn't some mix-up in crediting my account. Customer
Service verified their database and assured me all was well and that I had
paid. Since then I have e-mailed them twice and, by return e-mail, been
assured that I had been renewed. The 4th membership card and about the 15th
or so incorrect renewal notice came today. Audubon has now probably spent a
significant part of my dues sending me renewal notices in error. I'm
wondering if anyone else is having this problem? Money spent on incorrect
dues notices doesn't go to helping birds.



Wally Davis

Snohomish


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