Date: 7/23/17 2:21 pm From: <wforsythe...> Subject: Swarovski on a roll
My dealings with Swarovski. I inherited an older model Swarovski "block type angle scope." I sent it back to them last year as the prism had some type of contaminant on it and the image became very poor in moderate lighting. They replaced the prism at no charge and I had it back in 2 weeks!
The other day I received a call from Swarovski asking me if I had sold my scope. I said I recently sold 2 Swarovski scopes in the last year or so. I gave both buyers receipts along with bills of sale. The lady advised me that they had an eyepiece in for repair that was still registered in my name. If it had been lost or stolen, they wanted to be sure they sent it back to it's rightful owner! Not a cheap product, but a great company to deal with that truly honors the "lifetime Warrantee!"