Date: 10/30/18 4:55 am
From: Jay Jones <jonesjay62...>
Subject: Re: Nikon Monarch Binoculars
My Monarch 5 Nikons developed a focusing issue with the right tube. Returned to Nikon for repair and they ALSO sent me new binocs!
No charges, but several weeks waiting. Love those guys!!

Sent from my iPhone

> On Oct 29, 2018, at 10:07 PM, Randy <Robinson-Randy...> wrote:
>
> My Monarch binoculars got a scratch on eye piece, sent the in and received a new pair . Very happy with Nikon .
>
> Sent from my iPhone
>
>> On Oct 29, 2018, at 6:40 PM, Ricky <rfcorder...> wrote:
>>
>> I've had a pair of Nikon Monarchs since about 2001. Recently they developed a leak and had gotten some water in one of the tubes. I contacted Nikon and they completely covered the repair under warranty.
>>
>> I received a package today and to my amazement, they replaced them with a brand new model at no cost! I was expecting them to repair the old pair and would have been happy with that.
>>
>> They are fantastic binoculars with excellent customer service.
>>
>> Ricky Corder
>> Now in Seattle, WA
 
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