My Monarch binoculars got a scratch on eye piece, sent the in and received a new pair . Very happy with Nikon .
Sent from my iPhone
> On Oct 29, 2018, at 6:40 PM, Ricky <rfcorder...> wrote:
> I've had a pair of Nikon Monarchs since about 2001. Recently they developed a leak and had gotten some water in one of the tubes. I contacted Nikon and they completely covered the repair under warranty.
> I received a package today and to my amazement, they replaced them with a brand new model at no cost! I was expecting them to repair the old pair and would have been happy with that.
> They are fantastic binoculars with excellent customer service.
> Ricky Corder
> Now in Seattle, WA